Q: Are you manufacturer?
A:we have cooperated factory for more than 10 years. Sincerely welcome you to visit us in China
Q: Can you provide OEM or ODM service?
A: Yes, we have strong developing team to support OEM and ODM service. The products can be made according to your request.
Q: Can we print our logo?
A: Yes, we can print your logo, with MOQ 1000pcs. Please discuss with us before order.
Q: Is the sample available?
A: Yes, we are very glad to offer samples for your testing.
Q: What is the warranty?
A: Normally 12 months warranty. some products support 18 months .If it is our quality problem, we will replace the new one or provide revelant spares parts.
Q: What kind of certificate do you have?
A: CE,ISO,TUV,FSC . please confirm with us whether our product be registered in your country when you place order .
Q: How long is the production time?
A: For samples, the lead time is about 2-7days. For mass production, the lead time is 2-4 weeks after receiving the deposit payment, depends on order quantity.
Q: How about shipment?
A: Shipping by AIR, DHL, FedEx, UPS, TNT, or shipping by sea or by air.
Q: What kind of payment methods do you accept?
A: Payment by T/T, Western Union or Alibaba available.